focuses on the prevention, diagnosis, and treatment of adult illnesses. Internal Medicine physicians care for patients with everything from common health concerns to complex, chronic conditions such as diabetes, high blood pressure, heart disease, thyroid disorders, and kidney disease. They take a comprehensive approach to your health, coordinating care, managing multiple medical conditions, and helping you stay healthy through every stage of adulthood.

Laboratory testing is an important part of diagnosing and monitoring many medical conditions. When needed, laboratory samples can be collected conveniently in our office and sent to a trusted laboratory for processing.

Most routine laboratory testing is covered by insurance, but coverage and out-of-pocket costs can vary depending on your individual insurance plan, benefits, and the specific tests ordered. Our team can help you understand your options and provide additional information when available.

Most routine laboratory results are available within 2–3 business days, and many results may be available sooner. More specialized or complex testing may take additional time. Once your results are received and reviewed, our medical team will discuss any necessary follow-up with you.

Yes. Your provider will review your laboratory results as part of your overall care and determine whether any additional testing, treatment, or follow-up is needed.

We work with many major insurance plans. Because insurance networks and benefits can vary, we recommend contacting our office or your insurance provider to confirm that your plan is accepted and that your services are covered.

Most medical services are covered by insurance when they are medically necessary and provided according to the terms of your insurance plan. However, coverage, deductibles, copays, coinsurance, and other patient responsibilities vary by plan. We encourage you to contact your insurance company with questions about your specific benefits.

Depending on your insurance plan and the services provided, you may have a copay, deductible, coinsurance, or other out-of-pocket responsibility. Our staff will do their best to provide you with information about your expected responsibility when available.

If you do not have insurance, please let our office know when scheduling your appointment. We can provide information about available payment options and discuss the expected cost of services whenever possible.

After your insurance company processes a claim, any remaining balance may become the patient’s responsibility. This can include deductibles, copays, coinsurance, or services that are not covered under your plan. If you have questions about a bill, our billing team is available to help explain the charges and assist you in understanding your statement.

Absolutely. If you have questions about a bill, insurance claim, payment, or your account, please contact our office. We are happy to help you better understand your statement and work with you to address billing questions.

Yes. Internal Medicine physicians are trained to diagnose, treat, and monitor a wide range of chronic medical conditions. Our goal is to provide ongoing care that helps manage symptoms, reduce complications, and support your overall health and quality of life.

Absolutely. Many patients live with more than one chronic condition. Dr. Samer Roy takes a comprehensive approach to your care, considering how your conditions, medications, laboratory results, and overall health may affect one another.

Your treatment plan is individualized to your specific needs and may include medication management, laboratory testing, diagnostic testing, lifestyle recommendations, monitoring, and referrals to specialists when appropriate.

Yes. Diabetes requires ongoing monitoring and individualized treatment. Care may include monitoring blood glucose and A1C levels, reviewing medications, discussing nutrition and lifestyle, monitoring for potential complications, and coordinating care with specialists when needed.

Yes. High blood pressure, or hypertension, can often be managed effectively with regular monitoring and an individualized treatment plan. Your care may include blood pressure monitoring, laboratory testing, medication management, and recommendations regarding diet, physical activity, weight management, and other factors that may affect your cardiovascular health.

Yes. High cholesterol and other lipid disorders can increase the risk of cardiovascular disease. We can evaluate your individual risk factors, monitor cholesterol levels, discuss lifestyle changes, and determine whether medication or additional testing may be appropriate.

Yes. Thyroid disorders such as hypothyroidism and hyperthyroidism can affect many aspects of your health. Evaluation and ongoing management may include laboratory testing, medication management, monitoring of symptoms, and adjustments to your treatment plan as needed.

We provide evaluation and ongoing management of many cardiovascular risk factors and medical conditions. This may include high blood pressure, high cholesterol, diabetes, and other conditions that can affect cardiovascular health.

When specialized cardiovascular care is needed, we can coordinate with a cardiologist or other appropriate specialist.

Yes. We can evaluate and manage many chronic respiratory conditions, including asthma and COPD. Treatment may include medications, monitoring symptoms and lung function, laboratory or diagnostic testing when appropriate, and coordination with a pulmonary specialist when necessary.

The frequency of follow-up visits depends on your individual health needs and the conditions being managed. Some patients may require more frequent monitoring when beginning or changing treatment, while others may need routine follow-up once their condition is stable.

Your follow-up schedule will be based on your condition, treatment plan, laboratory results, medications, and overall health.

Your treatment plan can change as your health changes. New symptoms, abnormal laboratory results, medication side effects, or changes in an existing condition may require additional evaluation or adjustments to your treatment.

Our goal is to identify changes early and make appropriate adjustments to your care whenever possible.

Laboratory and diagnostic testing may be recommended when appropriate to diagnose a condition, monitor an existing condition, evaluate symptoms, or determine whether a treatment is working effectively.

When laboratory testing is needed, samples may be collected in the office and sent for processing. Most routine laboratory results are available within approximately 2–3 business days, although some specialized tests may take longer.

Not necessarily. Many chronic medical conditions can be managed by an Internal Medicine physician. However, when your condition requires specialized evaluation or treatment, we may recommend a referral to the appropriate specialist.

When possible, we work to coordinate your care and help ensure that information from your specialists becomes part of your overall medical record and treatment plan.

No. Every patient is different. Treatment decisions are based on your medical history, symptoms, examination, laboratory and diagnostic findings, medications, risk factors, and individual needs.

Dr. Samer Roy will work with you to develop a treatment plan designed specifically for you and your stage of disease. The goal is to decrease symptoms, address underlying disease, monitor your condition, and provide a personalized plan of care that evolves as your health needs change. Additional diagnostic testing, laboratory testing, monitoring, medications, lifestyle recommendations, or specialist referrals may be included as part of your overall treatment plan when appropriate.

If you develop a new or worsening medical concern, contact our office. Depending on your symptoms and medical history, our team can help determine whether you should schedule an appointment, be evaluated more urgently, or seek emergency medical attention.

Whenever possible, we encourage patients to contact the office early rather than waiting for symptoms to become more serious.

When appropriate, our office may be able to accommodate patients with urgent medical concerns. Examples may include a new illness, worsening symptoms from an existing condition, medication concerns, or other problems that require timely medical evaluation.

Urgent appointments are based on availability and the nature of your symptoms. Please contact our office so we can help determine the most appropriate next step.

New or worsening symptoms should not be ignored, particularly if you have an existing medical condition such as diabetes, heart disease, high blood pressure, COPD, or another chronic illness.

Contact our office to discuss your symptoms and determine whether you need to be evaluated. Additional laboratory testing, diagnostic testing, medication changes, or a referral to a specialist may be recommended depending on your situation.

If you have a medical concern outside of normal office hours, consider the severity of your symptoms and seek the appropriate level of care.

For non-life-threatening concerns, you may contact the office during regular business hours for assistance with scheduling and follow-up.

For symptoms that may represent a serious or life-threatening emergency, do not wait for the office to reopen. Call 911 or go to the nearest emergency department.

Emergency medical evaluation may be necessary for symptoms such as:

• Chest pain, pressure, or severe discomfort
• Severe difficulty breathing or sudden shortness of breath
• Signs of a stroke, including sudden weakness, facial drooping, difficulty speaking, or sudden confusion
• Severe or uncontrolled bleeding
• Loss of consciousness or inability to wake normally
• A severe allergic reaction, particularly with difficulty breathing or swelling of the face or throat
• Severe or sudden abdominal pain
• A seizure or new neurological symptoms
• Serious injury or trauma
• Any rapidly worsening condition that you believe may be life-threatening

If you are unsure whether your symptoms represent an emergency, it is safer to seek immediate medical attention.

Call 911 immediately for symptoms that may indicate a life-threatening emergency, including severe difficulty breathing, signs of a heart attack or stroke, loss of consciousness, severe bleeding, or other conditions in which immediate emergency medical care is needed.

Our office is not a substitute for emergency medical services. If you believe you are experiencing a medical emergency, call 911.

Urgent care can be helpful for certain short-term illnesses and minor injuries, particularly when your regular physician is unavailable. However, urgent care generally does not replace the ongoing relationship and comprehensive management provided by your Internal Medicine physician.

Our goal is to provide continuing care, monitor your overall health, manage chronic conditions, review medications and laboratory results, and coordinate specialty care when necessary.

Please let our office know if you have been evaluated at an urgent care center or emergency department, particularly if you were diagnosed with a new condition, prescribed new medications, hospitalized, or instructed to follow up with your primary care physician.

A follow-up visit may be recommended so that Dr. Samer Roy can review your evaluation, medications, laboratory or diagnostic results, and determine whether any additional care is needed.

Prompt follow-up can help ensure that new symptoms, abnormal test results, medication changes, and newly diagnosed conditions are properly addressed.

Our approach is focused not only on treating the immediate problem, but also on understanding why it occurred, whether an underlying condition needs attention, and what can be done to help prevent future complications.

Preventive care focuses on maintaining your health and identifying potential health problems before they become more serious. Depending on your age, medical history, family history, risk factors, and overall health, preventive care may include routine examinations, laboratory testing, vaccinations, screenings, and health counseling.

Our goal is to help identify potential concerns early and develop a plan that supports your long-term health.

Yes. Routine physical and wellness visits provide an opportunity to review your overall health, discuss any concerns, update your medical history, review medications, and determine which preventive screenings or tests may be appropriate.

These visits can also help identify health risks that may not cause noticeable symptoms.

A wellness visit may include a review of your medical and family history, current medications, allergies, lifestyle factors, and preventive health needs.

Depending on your individual circumstances, your visit may also include:

• Blood pressure and other vital-sign measurements
• Review of weight and other health indicators
• Laboratory testing when appropriate
• Diabetes and cholesterol screening
• Review of recommended cancer screenings
• Vaccination review
• Discussion of nutrition, physical activity, and lifestyle
• Assessment of cardiovascular and other health risks
• Medication review
• Recommendations for additional testing or specialist care when appropriate

Your preventive care plan will be based on your individual health needs rather than a one-size-fits-all approach.

Preventive screenings vary from person to person. Your age, sex, family history, personal medical history, risk factors, and previous screening results may all affect which screenings are recommended.

Depending on your individual needs, your physician may discuss screenings related to:

• Blood pressure
• Diabetes
• Cholesterol and cardiovascular risk
• Certain cancers
• Osteoporosis and bone health
• Kidney and liver health
• Other conditions based on your medical history and risk factors

Your physician can help you understand which screenings may be appropriate and when they should be performed.

Diabetes screening may be recommended based on your age, weight, family history, symptoms, blood pressure, cholesterol levels, and other risk factors.

Laboratory testing, such as blood glucose or A1C testing, may be used when appropriate. If testing identifies a concern, your physician can discuss the results with you and determine whether additional evaluation or treatment is needed.

Yes. Blood pressure and cholesterol are important indicators of cardiovascular health. Regular monitoring can help identify risk factors before they lead to more serious complications.

If elevated blood pressure or cholesterol is identified, your treatment plan may include lifestyle recommendations, monitoring, laboratory testing, medication, or additional evaluation depending on your individual circumstances.

We can help you understand which cancer screenings may be appropriate based on your age, personal history, family history, and individual risk factors.

Recommended screenings may include those for colorectal, breast, cervical, prostate, lung, or other cancers when appropriate. Your physician can discuss the benefits of screening and help determine when additional testing or referral may be appropriate.

Vaccinations are an important part of preventive healthcare. Your physician can review your vaccination history and discuss which immunizations may be appropriate based on your age, medical conditions, lifestyle, and individual risk factors.

If a recommended vaccination is not provided in our office, we can help direct you to an appropriate location.

The appropriate frequency of preventive visits depends on your age, health history, medical conditions, medications, and individual healthcare needs.

Patients with chronic medical conditions or other health concerns may need more frequent visits, while preventive care schedules for otherwise healthy individuals may differ.

Your physician can recommend a schedule that is appropriate for you.

Yes. Some medical conditions can develop gradually without obvious symptoms. Routine examinations, blood pressure monitoring, laboratory testing, and recommended screenings can sometimes identify health concerns before they become noticeable.

Early identification may allow you and your physician to address a problem sooner and potentially reduce the risk of complications.

An abnormal screening result does not necessarily mean that you have a serious disease. Some abnormal results require repeat testing, additional diagnostic evaluation, or referral to a specialist.

If a screening or laboratory test indicates a potential concern, Dr. Samer Roy will review the findings with you and determine the appropriate next step based on your individual situation.

No. Preventive healthcare should be individualized.

Your age, medical history, family history, medications, lifestyle, existing medical conditions, and other risk factors all help determine which screenings, laboratory tests, vaccinations, and other preventive services may be appropriate.

Our approach to preventive care is centered on you as an individual.
The goal is not simply to perform routine tests, but to understand your health risks, identify concerns early, and develop a personalized plan designed to help you maintain your health and address problems before they become more serious.